Privacy Policy for S3 Metals

Last Modified: 05/20/2026


Introduction

Welcome to the website of S3 Metals (“S3 Metals,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use our website located at https://www.s3metals.com (“Site”), request quotes, submit plans or measurements, purchase products, or otherwise communicate with our company. S3 Metals is a metal roofing and panel supply company headquartered in Livermore, California. We operate strictly as a materials supplier and may provide cutting, fabrication, and delivery services. We do not provide installation, supervision, or construction services unless otherwise agreed in writing.

By accessing or using the Site, you consent to the practices described in this Privacy Policy.


Grounds for Data Collection

S3 Metals collects and processes personal information for legitimate business purposes, including:

  • Providing quotes and estimates
  • Processing material orders and payments
  • Coordinating fabrication and delivery
  • Improving website functionality and e-commerce performance
  • Marketing products and services
  • Responding to customer inquiries
  • Complying with legal and financial obligations


When you use the Site or communicate with S3 Metals, you acknowledge and consent to the collection, storage, use, and disclosure of your information as described in this Privacy Policy.


Information We Collect

Non-Personal Information

We may automatically collect non-identifiable technical and usage information, including:


  • Browser type
  • Device type
  • Operating system
  • IP address
  • Website pages viewed
  • Click behavior
  • Session duration
  • Referral source
  • Geographic region
  • Traffic and analytics information

This information helps improve the Site, marketing performance, and customer experience.


Personal Information

We may collect identifiable information, including:


  • Full name
  • Company name
  • Phone number
  • Email address
  • Billing address
  • Delivery address
  • Uploaded plans or measurements
  • Product interests
  • Purchase history
  • Quote request details
  • Payment-related information
  • Tax exemption information


We may also collect CRM and tracking information associated with your use of the Site.

How We Receive Information

We may receive information when:


  • You submit a quote request
  • You complete a contact form
  • You place an order
  • You upload plans, specifications, or photos
  • You communicate with us through phone, email, text, or social media
  • You browse or interact with the Site
  • Third-party analytics or advertising tools collect technical information


How We Use Information

S3 Metals may use collected information to:


  • Prepare estimates and material quotes
  • Process orders and payments
  • Coordinate production and delivery
  • Respond to customer inquiries
  • Improve e-commerce functionality
  • Track website and advertising performance
  • Send order updates and notifications
  • Provide marketing and promotional communications
  • Improve operational efficiency
  • Enforce agreements and policies
  • Prevent fraud or unauthorized activity


S3 Metals operates strictly as a materials supplier. Buyers and/or their contractors remain solely responsible for installation, measurements, engineering, and project performance.


Sharing of Information

S3 Metals does not sell personal information.


We may share information with trusted third parties as reasonably necessary to operate our business, including:

  • Payment processors
  • Delivery providers
  • Manufacturing partners
  • CRM and e-commerce platforms
  • Website hosting providers
  • Analytics and advertising providers
  • Contractor referral partners
  • Legal, accounting, and financial professionals


We may also disclose information if necessary to:

  • Comply with applicable laws
  • Enforce agreements or policies
  • Investigate fraud or security concerns
  • Protect the rights, property, or safety of S3 Metals, customers, or others


Cookies and Analytics

S3 Metals uses cookies, analytics tools, and similar technologies to improve website functionality and marketing performance.

These technologies may be used to:


  • Maintain website sessions
  • Store user preferences
  • Analyze traffic and behavior
  • Improve e-commerce performance
  • Deliver targeted advertising
  • Measure advertising effectiveness


We may use services including:

  • Google Analytics
  • Google Ads
  • Meta/Facebook tracking
  • E-commerce analytics tools
  • CRM tracking systems


You may disable cookies through your browser settings, though portions of the Site may not function properly.


Third-Party Websites

The Site may contain links to third-party websites, suppliers, financing companies, manufacturers, or contractor referral partners. S3 Metals is not responsible for the privacy practices or content of third-party websites.


Data Security

S3 Metals uses commercially reasonable security measures to help protect collected information from unauthorized access, misuse, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure. By using the Site, you acknowledge and accept these risks.


User Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict certain processing activities
  • Opt out of marketing communications


Requests may be submitted using the contact information below.


Retention of Information

S3 Metals may retain customer, quote, order, project, and accounting information for operational, legal, tax, warranty, and historical business purposes for as long as reasonably necessary.

Marketing Communications

By submitting information through the Site or communicating with S3 Metals, you consent to receiving communications related to:

  • Quotes
  • Orders
  • Deliveries
  • Product updates
  • Promotions
  • Marketing campaigns
  • Company announcements

You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.


Corporate Transactions

If S3 Metals undergoes a merger, acquisition, restructuring, or asset sale, the collected information may be transferred as part of that transaction.


Children’s Privacy

The Site is not intended for children under 13 years old. S3 Metals does not knowingly collect personal information from children.


Updates to This Privacy Policy

S3 Metals reserves the right to modify or update this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to the Site.


Contact Information

S3 Metals

Website: https://www.s3metals.com

220 Wright Avenue
Livermore, CA 94551

Phone: (925) 400-4600
Email: David@s3metals.com

If you have questions regarding this Privacy Policy or your information, please contact us directly.